If you are performing your activities in the https://alpha-pt.neutrinos-apps.com/ environment, there is no need to use the sandbox token, as the IDS configuration is different in this environment.
Please use the curl request that I shared in the inbox to generate the token, and then try creating the case using that token.
Currently, you are generating the token using sandbox IDS credentials and attempting to create a case in this environment, which is causing the issue.
It seems that the project might not have been onboarded yet.
Could you please create a BPM flow, onboard the process and case definition, and then try again?
Hi @Sam@NashitaAfrah@Tanveer I understand that the project may not have been onboarded yet. I’m currently not very familiar with creating the BPM flow and onboarding the process and case definition.
Could you please guide me on the steps involved or share any reference/documentation that I can follow? This will help me proceed correctly and retry from my end.
Hi @Sam@NashitaAfrah@Tanveer Just a quick follow-up regarding the above issue. I wanted to check if there are any updates or guidance on creating the BPM flow and onboarding the process and case definition.