Unable to see the case created using curl in Alpha assignment

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1

I have created the case using the curl for the alpha assignment. But the case is not reflected in group task of case manager.
@Eldho @Paul_Thomas

2

I am also facing the same issue

3

@adarshks @Anjups let me check

4

The console shows the error: ‘No groups for the user.’ I think we have not been added to any groups.

5

@Paul_Thomas can you help

6

Hi Anjups,

Can you please check if the group is part of your_username? If it is not, you need to add that group to your_username.

How to check if the group is part of your_username

  1. Redirect to the Alpha Admin portal.
  2. Click Users → Search for your_username → Click Edit Menu → Click Add Users to Groups.
  3. Verify that the respective group is selected.
  4. If the group is not selected, please select it and update.

Admin User Manual: Alpha Platform Admin User Manual

7

@adarshks @Anjups please let us know if you are able sort this out

8

We are trying to check if the group is part of our username as per your instructions. However, we haven’t received a link to access the Alpha Admin portal. Could you please provide the correct link?

9

we dont have the persmission to access admin portal

10

Hey @Anjups @adarshks @Rohith @Eldho ,

All members of Cohort 2 have been added to groups Underwriting and Reviewer. Please, try again and let us know.

11

thanks @Paul_Thomas @Anjups @Rohith let us know whats the status

12

I have checked from my side, and the issue is resolved.

13

Mine is also resolved, Thank you

14

still am facing the same issue, in the console it is showing that “No groups for the user”. I think I am not added to the group. Even I didnt recieve the mail to generate token yesterday.

15

let me check and get back to you

16

The issue is resolved. Thank you for the support.