I’m unable to log in to Neutrinos Studio Tools using my credentials. It shows “Invalid username or password” even though I’m entering the same credentials I used during signup. I also tried the Forgot Password option, but I’m not receiving any reset email.
Could someone please help me resolve this issue?
Hi @ajayps,
Could you please share the username on the chat.
Could you please delete it here and send it on the chat, privately.
Thank you.
Where is the private chat option?
No problem,
Tried sending a chat to you but it saying they are disabled.
I have your email address now. Thank you.
Will check if you have access.
Which Platform were you trying to access??
Hi @ajayps
Could you please share your organization name ??
Organization name: Brototype,
I’m trying to access Neutrinos studio tool.
Okay,
Did you receive credentials ??
Hello @ajayps ,We have sent the credentials just now. Could you please check and try again?
Thank You.. issue solved