Hai @Sam @_Karthik_Kodeer @shas
After deployment, I am facing an issue while accessing the application.
Swagger is displaying the attached error, and the direct URL is also not working in Postman.
Could you please help me identify the cause and guide me on the next steps?
Apart from the documentation and Academy videos, are there any specific troubleshooting steps I should follow to resolve this issue?
Screenshot attached for reference.
@Sam @shas @_Karthik_Kodeer @NashitaAfrah
Hi Team,
Both applications (loan-application and loan-management-db) have been deployed successfully and are in the Running state.
Trinity generated these URLs:
https://loanflow.neutrinos-apps.com/loan-management
https://loandb.neutrinos-apps.com/loan-management-db
However, both return ERR_NAME_NOT_RESOLVED.
Could you please verify:
Whether the DNS records for these subdomains have been created.
Whether the Ingress is configured correctly.
Whether the project domain is properly linked to the runtime environment.
@Hemnath Can you try now??
yeah @Sam
It was working https://loanflow.neutrinos-apps.com/loan-management
but this service is not Woking https://loandb.neutrinos-apps.com/loan-management-db
Not working
Hi @Sam,
I’m also facing a similar issue with my deployed services, healtinsurancebackend and healtinsurancedbservice.
Both are showing as Running, but the following URLs return ERR_NAME_NOT_RESOLVED:
Could you please check these as well?
Also, the DB service keeps failing again after a few minutes. Is there any way to debug or check the logs for the actual cause? It’s working fine locally, but adding console logs, pushing the code, and redeploying takes a lot of time, so it’s difficult to debug this way.
@Hemnath Can you please try now??
@akash.patle which is your project??
@Sam , this is my project name - health-poc-ap
@akash.patle It is done
hi @Sam , @shas @Hariharan_J @NashitaAfrah
For both the UI and API, the deployment is continuously getting aborted. Currently, it has been stuck in the loading state for more than 40 minutes without showing any logs. We are unable to deploy both the UI and API. Please refer to the attached screenshots and help us resolve this issue as soon as possible, as we have our POC demo today.
@vainannu I can see that it was successful after some time. Could you please check and confirm?
ok @Sam let me check
@vainannu The 1st build was aborted because the agent went offline. The 17th build is still in progress, and the agent is online this time. We’ll wait for it to complete and check whether the build succeeds.
