Issue with Decision Table in Reels Neutrinos Sandbox

Community Support Request
1

:wrench: Issue with Decision Table in Neutrinos Sandbox

Hi team,

I’m experiencing an issue with a Decision Table in the Neutrinos Sandbox that was working initially but now returns a “Request failed with status code 500” during testing.

:magnifying_glass_tilted_left: What I did:

  • Created a simple decision table (Rule ID: 2d8292bc-9c1f-4621-a643-38ecabf6a887) with:
    • Condition: age >= 2
    • Result: diagnosed = Standard rates possible
  • Published the rule and tested with input: age = 2.

:warning: What’s going wrong:

  • It was working at first, but now when I click Calculate, I get this error:

Request failed with status code 500

:white_check_mark: What I’ve checked so far:

Could someone help identify what might be going wrong, or let me know if there’s a backend/service issue?

Thanks!

4 Likes
2

@Rocky @Muhammed_Sinan Please help

2 Likes
3

Hi @Noxolo_Mnguni, Please check the operator type. You might have selected a date operator instead of a generic one.

4 Likes
4

Thank you, that worked. :oncoming_fist:t6:

4 Likes