Hi Team,
I received an error when trying to access Alpha Studio using the provided link: https://alpha-pt.neutrinos-apps.com/studio
“User ‘tienn@fpt.com’ not found in IDS V1 response.”
Could you please help check this issue?
@Sam can you please help
@Eldho There have been some IDS changes from the deployment team. Could you please check with them?
@tienn Please try using an incognito window or clear your cache and try again.
Your username is visible in both the Admin and IDS databases.
Hi @Sam
I tried using an InPrivate browser, but I received the same error.
can you try forget password and share that temp password with me in my chat
1 Like
Can you please try now??
Thank @Sam for your support. I’m able to access it now.