Alpha related doubt

[Sam]

Hello @navaneethck_10 ,
You can add a trigger to the Underwriter Approval button.
Inside that trigger, use a Case Service where you:

1. Select the Case Decision.
2. Use cid from the case instance, taskId from the task instance, and metadata.taskOwner as the userName from the task instance.
3. Pass a decision input like underwriting_approved: true.

This will ensure that the case is updated correctly when the underwriter approves it.