Doubt on alpha assignment while approving case by underwriter

[Sam]

Hello @Aswin ,
Refer this,

Alpha related doubt

Hello @navaneethck_10 , You can add a trigger to the Underwriter Approval button. Inside that trigger, use a Case Service where you: Select the Case Decision. Use cid from the case instance, taskId from the task instance, and metadata.taskOwner as the userName from the task instance. Pass a decision input like underwriting_approved: true. This will ensure that the case is updated correctly when the underwriter approves it.