Hi @Sam
Access required for the admin to assign the created cases to us to test it
cc: @siganesan
Hi @sam we have created the cases by the use of postman using the API in alpha platform now we need to assign to us, so we need a admin access please help us on this
cc: @Tanveer , @NashitaAfrah
include this also @Sam
Please check right now
Hi @Sam
We got the admin access and itâs working fine, but when we create the case itâs not reflecting in the admin portal
What is the case type of your project? Also, please share a screenshot or any additional details to help us understand the issue better.
case_type - alpha_training
cid- 18088
Hi @Sam this too
case_type - alpha_training
cid- 18086
Please share the cURL command you used to create the case.
curl --location âhttps://sandbox.neutrinos-apps.com/caseservice/case/instance/createâ
âheader âaccept: application/jsonâ
âheader âAuthorization: Bearer Iziv_xj-PXu8R_BdkWKRy16Izl8ZA13ZTq-QMbwG5ePâ
âheader âContent-Type: application/jsonâ
âdata-raw â{
âcaseTypeâ: âalpha_trainingâ,
âcaseDataâ: {
âfirstNameâ: âArnabâ,
âlastNameâ: âBasuâ,
âemailâ: âarnab.basu@expleogroup.comâ,
âpolicyDetailsâ: {
âinception_dateâ: â01-5-2026â
},
âfeaturesâ: [
{
âtextâ: âBasic Life Insuranceâ,
âincludedâ: true
},
{
âtextâ: âTeleMedicineâ,
âincludedâ: true
},
{
âtextâ: âDigital Budgeting Appâ,
âincludedâ: true
},
{
âtextâ: âShort Term Disability Coverâ,
âincludedâ: true
},
{
âtextâ: âExtended Life Coverâ,
âincludedâ: true
},
{
âtextâ: âPriority Supportâ,
âincludedâ: true
}
],
âaddressâ: âHSR Layoutâ,
âdobâ: â12-08-1990â,
âageâ: â34â,
âcoverage_termâ: â1 Yearâ,
âbeneficiaryâ: âneelapareddyâ
}
}â
Why are you creating the case in the sandbox environment? Please use the alpha-pt environment instead.
could you please share the Endpoint or crul @Sam
Hi @Sam we were using the sandbox base url to create the token before now if this is the case then what might be base url for the creating the token
Could you please make sure In which environment were you instructed to create the project?
alpha-pt is the environment
We need to create the token. can you please share the endpoint?
Hi @Sam could you please share the Api curl for create the token
CC: @NashitaAfrah @Eldho
Please check your inbox
Hi @Sam i too need a Admin access mailId: selvaganesh.sethuramalingam@expleogroup.com
CC: @NashitaAfrah