A leading Asian insurer struggled with manual workflows - hours spent sorting emails and handling claims caused delays and errors.
Neutrinos’ AI-Powered Multi-Agent Orchestration automated intake, summarization, triage, and adjudication.
As a result, claim acknowledgments dropped from over 4 hours to just 10 minutes, 95% of valid claims were adjudicated the same day, NIGO rates fell from 14% to 4%, and staff were freed to focus on higher-value tasks.
The AI framework is now reusable across other lines of business.
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Read the full case study to see the transformation in action.
Automating Group Claims with AI-Powered Multi-Agent Orchestration - Neutrinos