Unbale to access reels workbench

Pramoda · April 13, 2026, 12:10pm

@Sam @NashitaAfrah @Gowtham_Balram @Tanveer
Hi Team, I’m unable to access Reels Workbench. Getting “Unexpected token ‘<’, "<!DOCTYPE "… is not valid JSON” along with a 500 Internal Server Error. Please check.

Pramoda · April 14, 2026, 4:59am

@Sam @NashitaAfrah @Gowtham_Balram @Tanveer
I am just following up on yesterday’s issue regarding reels dashboard, still facing the same issue.

Rocky · April 16, 2026, 6:28am

Hi @Pramoda , are you still facing this issue? Is it happening in sandbox env?

Pramoda · April 16, 2026, 6:42am

I think the issue has been resolved; I am not facing that issue anymore.