Unable to Install SSD

Community Training, Academy & Certifications
1

@Eldho I am unable to install Neutrions SSD application , added error below

2025-01-15 11:23:32.284] [error] Error while calling Launching core server {
code: ‘ERR’,
message: ‘Something went wrong while starting Neutrinos Studio, Please refer log.txt for more details (C:\Users\pusumala\.neutrinos\logs\log.txt)’,
name: ‘Error’,
stack: ‘Error: unable to get local issuer certificate\n’ +
’ at TLSSocket.onConnectSecure (node:_tls_wrap:1530:34)\n’ +
’ at TLSSocket.emit (node:events:390:28)\n’ +
’ at TLSSocket._finishInit (node:_tls_wrap:944:8)\n’ +
’ at TLSWrap.ssl.onhandshakedone (node:_tls_wrap:725:12)’

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2

@sumalatha

The error unable to get local issuer certificate can occur when the client is behind a firewall that intercepts and inspects SSL/TLS traffic.

Please see this link for accessing Neutrinos Studio behind a firewall: Prerequisites

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