Topic related on alpha

Community Training, Academy & Certifications
1

when underwriter or reviewer rejects we need to sent a rejection mail right.

1.How can i send the rejection mail?

2.how the flow will be?

3.do i need to use node mailer? if it is then how?

4.is there any other api s for handling this?

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2

Hello @navaneethck_10 ,

  1. You can use a Reject button and call the case service with underwriter_approved set to false.
  2. When you click that button, the BPM is already configured to make an API call and send the email automatically.
  3. You don’t need to manually trigger anything — it is fully automated.
  4. Yes, it is handled within the BPM process, so there’s nothing additional you need to do.