SSD Can't Access

Since yesterday, I have been trying to access the SSD, but it keeps showing that the password is incorrect. I clicked on ‘Forgot Password,’ and it prompted me with a message, but I did not receive any response, even after 60 minutes. I am completely stuck now.

@Eldho

@Sarath @ragesh-a please help

@dhishon

Can you share (In the Chat) the email address you are trying to log in with?

Due to a technical issue, you may not have received the email containing your new password. We have shared new credentials with you.

Please note that you should not update this password until further notice. Rest assured, we are working to resolve the technical issue and will notify you as soon as it is safe to change your password.

1 Like

Could you please delete this email from this chat

1 Like

Thanks . Login successful :+1:

1 Like

Hey @ragesh-a

Could you please help me with Neutrinos Studio access.

I was able to access it before but now i can’t and I tried resetting the password, however I haven’t received the reset email even checked spams and been checking my mailbox for some time now.

@Simphiwe reset mail issue will get sorted by EOD today

1 Like

Can you share (In the Chat) the email address you are trying to log in with?