RE: Neutrinos Studio is not opening or working on my Ubuntu system

arane · March 3, 2025, 11:19am

Hi,

One of the team member is facing issues with installing Studio on Ubuntu (User - Thaslima)

Kindly help.

ragesh-a · March 3, 2025, 11:38am

Could you please specify:

Your Ubuntu version.
Your Node.js version

arane · March 3, 2025, 11:55am

Ubuntu version:20.04.6 LTS
Node.js version:v20.18.3

ragesh-a · March 3, 2025, 12:11pm

What issue actually facing

arane · March 3, 2025, 12:17pm

NodeJS is installed…After installing Studio nothing happens…no error message…Can we connect on MS Teams and show?

ragesh-a · March 3, 2025, 12:19pm

okay let’s connect

arane · March 3, 2025, 12:20pm

arane · March 4, 2025, 4:28am

@ragesh Thanks for the prompt response…seeking help to suggest a solution as Thaslima need to complete few assignments on Studio.

arane · March 4, 2025, 4:50am

We have one more user (Karthik Raja) facing issue using Ubuntu. Error attached

ragesh-a · March 4, 2025, 6:13am

Ensure that you are using Node version 20. If you have installed Node using NVM (Node Version Manager), make sure that the Node version persists across all terminal tabs.

arane · March 4, 2025, 6:15am

Thanks …this worked

arane · March 4, 2025, 6:15am

Seeking help for Thaslima

arane · March 4, 2025, 7:38am

Thank-you for the help

ragesh-a · March 4, 2025, 7:40am

You’re welcome

arane · March 4, 2025, 7:41am

Kindly help resolve for Thaslima…