@Sam @NashitaAfrah Im unable to login for Neutrinos Sandbox access
I tried forgot password as well, its the same issue.
Hello @NashitaAfrah ,
Please ensure that this user is onboarded with Tanveer or Suraj
@Sam @NashitaAfrah
I am currently experiencing an issue while attempting to log in to my Neutrinos Sandbox account for Reels . Despite resetting my password using the “Forgot Password” option, I have not received any password reset emails.
@Sam @NashitaAfrah
I’m following up regarding my Neutrinos Reels account login issue, as I still haven’t received any password reset emails or the valid login credentials.
Have you received any login credentials from the Neutrinos side?
I have not received any password reset emails and I am using the same credentials I shared in the above image.
Could you please check with Nashita whether you have been onboarded to the platform? If you have been onboarded, you should have received a welcome email with your credentials. If not, it likely means the onboarding is still pending.
@NashitaAfrah Please take a look at this.
Thank you for your response. I got the welcome mail from the neutrinos academy. But I’m unable to access to sandbox for reels, alpha, SSD.
Have you received the credentials in the welcome email or any other email regarding the credentials?
No I haven’t received.
That’s why you need to get onboarded to the platform first. Please check with Nashitha regarding the onboarding process.
Thank you for your response. I will check with Nashitha
Hi @NashitaAfrah I haven’t been onboarded to the Neutrinos platform yet. Could you please complete the onboarding process for me so that I can access the sandbox for Reels, Alpha, and SSD?
@NashitaAfrah
March 30 11:37 am
I haven’t been onboarded to the Neutrinos platform yet. I’m following up for the further process
@NashitaAfrah I wanted to follow up on my previous message regarding onboarding for the neutrinos sandbox.Thankyou.

