BPM Workbench Stuck on "Loading Application" After Successful Login

hi @Sam ,

We are facing an issue while accessing BPM Workbench.

Environment URL:

After entering valid credentials and logging in successfully, the BPM Workbench page does not load completely. The application remains stuck on the “Please wait - Loading application…” screen indefinitely.

Thanks.

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@sajidfiem It is working for me, can you try in a separate browser or private window

yes @Sam , I have checked in a private/incognito window as well, and I am still experiencing the same issue.

Could you please try navigating to another page and then back to the home page? After that, please check whether it works as expected and let us know the result.

We have reviewed the community post response and tested the application across multiple browsers (Edge and Chrome), including both normal and Incognito/Private browsing modes. However, the issue still persists.

For your reference, we have attached a screenshot demonstrating the issue. We observed that one of the API calls is failing, and we believe this may be contributing to the problem. Could you please review this from your end and confirm whether this could be the root cause?

We would appreciate it if you could investigate this further and help us identify the resolution. If you require any additional information, logs, screenshots, or any other support from our side, please feel free to reach out. We will be happy to assist.

@paragbadgujar We are checking on this, we will let you know the updates

1 Like

@paragbadgujar can you confirm do you have the bpm project backup??

I have small project there, which was in-progress before this issue.

HI @Sam

We are still experiencing the loading issue with BPM. Could you please check and provide an update on the status? Also, could you let us know if there is any estimated timeline (ETA) for the resolution?

@paragbadgujar Please try clearing the cache and then access it again. It is accessible from my system.

Hi @Sam,

The entire team has already tried accessing BPM multiple times across different browsers and environments. However, we are still facing the same loading issue.