Access Token Expiry Issue with Reels API

Hi everyone,

I’m currently using the IDS token API to generate an access_token for making Reels API calls, as the tokens generated directly from Reels return an unauthorized status.

However, the tokens from IDS expire every hour, which is causing disruptions.
Is there an alternative solution or recommended approach to handle this issue?

Thank you in advance.

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if you’re using Postman to test the API, go to the Headers section and add a key named token , and paste your token as the value (get the token from reels token section).

If you’re using Swagger, simply click on the Authorize button at the top, paste your token into the popup, and click Authorize to proceed with authenticated request

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Thank you sam. it worked.

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Hi @Sam, i am doing the alpha assignment, i have to call api create case instance, that need the access_token for authorization, i already try the token generated from reels, but it’s not working. Do you have any api for get ids access token for caseservice api? Thank you so much

@datvo can you please share your emailid