📢 Support Request Best Practices

Hi All, We’ve noticed your active engagement in seeking support - thank you for being an involved member of our community.

To help us understand and address your queries more effectively, you can follow the question template below:

Question Template

  • Goal: (What you’re trying to achieve)
  • Context: (Version, environment, link to repo/doc)
  • What I tried: (3–5 bullets, include commands/snippets)
  • What happened: (Error/log excerpt, redacted)
  • What I expected:
  • Constraints: (Deadlines, cannot change X)
  • Minimal repro (if any): (Steps or gist)

This template is not mandatory, but using it can improve clarity, speed up responses, and ensure we’re on the same page when resolving issues.

Let’s keep the conversation constructive and solution-focused! :light_bulb:

7 Likes

@shiv @Shamnad_KS @Simphiwe

2 Likes

@Vaisakh please have look

1 Like