# Reels and Alpha access

**URL:** https://community.neutrinos.com/t/reels-and-alpha-access/1833
**Category:** Training, Academy & Certifications
**Created:** [March 13, 2026, 5:57am UTC](https://community.neutrinos.com/t/reels-and-alpha-access/1833 "2026-03-13T05:57:39Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![1535339](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/1/278dde/32.png) [@1535339](https://community.neutrinos.com/u/1535339)
#### Post date: [March 13, 2026, 5:57am UTC](https://community.neutrinos.com/t/reels-and-alpha-access/1833/1 "2026-03-13T05:57:39Z")

</div>

Hi @Sam @NashitaAfrah  
I’m unable to access Reels and Alpha in the sandbox environment as I’m getting an “Invalid Credentials” error could you please check my access.

 ![Screenshot 2026-03-12 170639](https://community.neutrinos.com/uploads/default/original/2X/1/18df36a1fb0fa3b88c68d727d2a7c8b01195a210.png)

 ![Screenshot 2026-03-10 165557](https://community.neutrinos.com/uploads/default/original/2X/c/cdef492806bf0a99e5ee960bc9ce15133ea858d1.png)

---

<div class="post-metadata">

### Author: ![1535339](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/1/278dde/32.png) [@1535339](https://community.neutrinos.com/u/1535339)
#### Post date: [March 13, 2026, 7:37am UTC](https://community.neutrinos.com/t/reels-and-alpha-access/1833/2 "2026-03-13T07:37:34Z")

</div>

@sam @NashitaAfrah any update on access?

---

<div class="post-metadata">

### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [March 13, 2026, 9:37am UTC](https://community.neutrinos.com/t/reels-and-alpha-access/1833/3 "2026-03-13T09:37:27Z")

</div>

Can you please share your email id, I will check if you are onboarded or not

---

<div class="post-metadata">

### Author: ![1535339](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/1/278dde/32.png) [@1535339](https://community.neutrinos.com/u/1535339)
#### Post date: [March 13, 2026, 9:50am UTC](https://community.neutrinos.com/t/reels-and-alpha-access/1833/4 "2026-03-13T09:50:30Z")

</div>

@Sam  
[suraj.neelagar@digitide.com](mailto:suraj.neelagar@digitide.com)

---

<div class="post-metadata">

### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [March 13, 2026, 9:54am UTC](https://community.neutrinos.com/t/reels-and-alpha-access/1833/5 "2026-03-13T09:54:19Z")

</div>

> [@1535339](#):
>
> [suraj.neelagar@digitide.com](mailto:suraj.neelagar@digitide.com)

I cannot find your name in Database, @NashitaAfrah Could you please raise a ticket with Tanveer or connect with him to onboard Suraj in IDS?