# Question on alpha

**URL:** https://community.neutrinos.com/t/question-on-alpha/1286
**Category:** Community
**Created:** [September 14, 2025, 10:54am UTC](https://community.neutrinos.com/t/question-on-alpha/1286 "2025-09-14T10:54:37Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![navaneethck\_10](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/n/6bbea6/32.png) [@navaneethck\_10](https://community.neutrinos.com/u/navaneethck_10)
#### Post date: [September 14, 2025, 10:54am UTC](https://community.neutrinos.com/t/question-on-alpha/1286/1 "2025-09-14T10:54:37Z")

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i created case successfullly if the reel return a non stp.But my inbox is always empty,nothing is showing in admin side? all those cases will get listed on admin inbox right but that is not happening even after the refresh.what is the solution for this?

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 14, 2025, 3:01pm UTC](https://community.neutrinos.com/t/question-on-alpha/1286/2 "2025-09-14T15:01:13Z")

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Hello @navaneethck_10 ,  
Please go through this

> [@Doubt on alpha inboxes](https://community.neutrinos.com/t/doubt-on-alpha-inboxes/1287/2):
>
> Hello @navaneethck_10 , What caseType did you use when creating your project in the sandbox? Please make sure the caseType is set to alpha\_training; otherwise, you will not see any cases.