i can see the data in the in the policy details page after creating the case
but im not able to see the value in the my task page after getting assigned to the case
Hello @Aswin ,
Maybe the data isn’t there, or it’s not mapped correctly. Please check that.
this is how the data is mapped in the policy details page
acutally this policy details page is a global page and re using this in the underwriter section.
so when i check up on the page in the underwriter secion i can see the binding like this .
I also tried to add a new colum with a co object value and it is showing empty.
what are the area where i can checkup on this ?. In the time of creating the page i have binded the value with the page and the page is a global page also. Do i need to bind the value after allocating the task ?
Hello @Aswin ,
Please open the console on the task page in cm and check alpha.co.get().
Make sure the expected values are present there.
Hello @Aswin ,
Could you please share the structure of the request body you use for generating the case with ID 9234?
const caseData = {
“caseType”: “alpha_training”,
“caseData”: {
“firstName”: Customer_info.firstName,
“lastName”: Customer_info.lastName,
“email”: Customer_info.email,
“policyDetails”: {
“inception_date”: new Date().toLocaleDateString(),
“address”: Customer_info.address,
“dob”: Customer_info.dob,
“age”: response.result.driverAge,
“coverage_term”: policy_details.coverage_term,
}
},
“wfData”: {
“stp_rules_request”: {
“version”: “1.0.6”,
“inputObj”: {
“dob”: Customer_info.dob,
“businessChannel”: policy_details.businessChannel,
“make”: policy_details.make,
“model”: policy_details.model,
“productionYear”: policy_details.productionYear,
“driverExperience”: Customer_info.driverExperience,
“deductable”: policy_details.deductable
},
“workflowId”: “ed45d645-dd47-4041-a8e6-a9e1c029a7eb”
}
}
}
const createCase = await fetch('https://sandbox.neutrinos-apps.com/caseservice/case/instance/create', {
method: "POST",
headers: {
"accept": "application/json",
"Authorization": `Bearer ${token}`,
"Content-Type": "application/json"
},
body: JSON.stringify(caseData)
})
this is how i created the case data but when i checked the network tab for the creation of case im only able to see email in the casedata there is now firstname ,lastname etc . but in the console while creating the case i can see all the data including firstname ,lastname etc
{“caseType”:“alpha_training”,“caseData”:{“email":"a@gmail.com”,“policyDetails”:{“inception_date”:“9/16/2025”,“address”:“asdf”,“dob”:“03/05/2003”,“coverage_term”:“1 year”}},“wfData”:{“stp_rules_request”:{“version”:“1.0.6”,“inputObj”:{“dob”:“03/05/2003”,“make”:“FERRARI”,“model”:“SF 90”,“deductable”:“5000”},“workflowId”:“ed45d645-dd47-4041-a8e6-a9e1c029a7eb”}}}
Where did you get this data from?
Hello @Aswin ,
It seems the mapping is not done correctly. Please make sure everything is set up properly.
For example, firstname should be mapped as firstName in your case. Please check the case sensitivity and follow a similar pattern for other fields.
Kindly double-check this to ensure everything is mapped correctly.