# Problem while task allocating
**URL:** https://community.neutrinos.com/t/problem-while-task-allocating/1298
**Category:** Training, Academy & Certifications
**Created:** [September 15, 2025, 11:49am UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298 "2025-09-15T11:49:14Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 11:49am UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/1 "2025-09-15T11:49:14Z")
i have tried to allocate the task using this api and its been more than 10 minutes and it is not completing and also after sometime the swagger ui gets stuck
what to do??
is there any other method to allocate the cases to the underwriters and reviewers?
@Sam @Simphiwe @Eldho @Shamnad_KS
---
### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 12:15pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/2 "2025-09-15T12:15:52Z")
Hello @Aswin ,
Could you import the cURL request into Postman and try running the same process again?
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### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 12:17pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/3 "2025-09-15T12:17:45Z")
let me check after that i will update you
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### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 12:47pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/4 "2025-09-15T12:47:37Z")
The api got worked when i tried with the postman but in the my task in the case manager im not able to see anything i can see group task but im not able to see any task in mytask section?
```auto
[
{
"cycle": 0,
"project": {},
"actions": [
{}
]
}
]
```
do we need to specify anything in this body??
could you please help me with that @Sam
---
### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 12:59pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/5 "2025-09-15T12:59:26Z")
Hello @Aswin ,
Did you pass the `projectId` as a parameter while allocating the task?
---
### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 1:16pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/6 "2025-09-15T13:16:00Z")
No where can I pass that ?
@Sam
---
### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 1:24pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/7 "2025-09-15T13:24:15Z")
Hello @Aswin ,
Like /allocate/1234
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### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 1:26pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/8 "2025-09-15T13:26:23Z")
from where i can get the projrctId ?? @Sam
---
### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 1:28pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/9 "2025-09-15T13:28:02Z")
Hello @Aswin ,
You can get it either from your Case Manager URL or from the API response when fetching the project details.
---
### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 1:31pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/10 "2025-09-15T13:31:09Z")
@Sam @Simphiwe what to do ??
---
### Author:  [@Simphiwe](https://community.neutrinos.com/u/Simphiwe)
#### Post date: [September 15, 2025, 1:55pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/11 "2025-09-15T13:55:01Z")
Hi @Aswin,
Can you share the whole URL
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### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 1:55pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/12 "2025-09-15T13:55:24Z")
[https://sandbox.neutrinos-apps.com/task-distributor/allocator/allocate/51f29bad-7f73-4df9-8de0-af8f23431f29](https://sandbox.neutrinos-apps.com/task-distributor/allocator/allocate/51f29bad-7f73-4df9-8de0-af8f23431f29)
@Simphiwe
---
### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 1:59pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/13 "2025-09-15T13:59:58Z")
Hello @Aswin ,
Could you tell me one the caseS that you have created ,could you share the cid in my chat??
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### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 2:01pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/14 "2025-09-15T14:01:44Z")
1. cid: 9234
2. message: “Case created successfully”
3. success: true
this one is created right now @Sam
---
### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 2:03pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/15 "2025-09-15T14:03:08Z")
Hello @Aswin ,
Could you check now??
---
### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 2:04pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/16 "2025-09-15T14:04:05Z")
Yes now i can see that in my myTask.
could you please tell me how to do this so i can do in the future.
@Sam
---
### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 2:05pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/17 "2025-09-15T14:05:37Z")
Hello @Aswin ,
This is the manual way of assigning tasks, but it’s not recommended. Tasks should be assigned automatically based on distribution—either round-robin or skill-based. I need to check on that and will update you
---
### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 2:07pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/18 "2025-09-15T14:07:38Z")
Oh ok right now i have added round robin based distribution for underwriting in the human task section. So as per the academy tutorial they are showing calling this api for allocating thats why i asked about that.
Right now i was thinking of something like this if the result is NON-STP i will create a case right then after i will call this task allocation api for allocating the task. Thats how i planned but im not sure is that the best way to do it. If you know the automatic allocation please share it after you check on that.
Thank you @Sam
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### Author:  [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 15, 2025, 2:14pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/19 "2025-09-15T14:14:11Z")
when i click the alloted task im not able to see the values there
is there anything to add for getting the values here @Sam @Simphiwe
---
### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 2:44pm UTC](https://community.neutrinos.com/t/problem-while-task-allocating/1298/20 "2025-09-15T14:44:47Z")
Hello @Aswin ,
Did you make sure the data is properly bound?
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