# Nuetrinos studio download & credentials mail not get

**URL:** https://community.neutrinos.com/t/nuetrinos-studio-download-credentials-mail-not-get/1120
**Category:** Training, Academy & Certifications
**Created:** [August 26, 2025, 5:14pm UTC](https://community.neutrinos.com/t/nuetrinos-studio-download-credentials-mail-not-get/1120 "2025-08-26T17:14:30Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![ShilpaSPillai](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/b9bd4f/32.png) [@ShilpaSPillai](https://community.neutrinos.com/u/ShilpaSPillai)
#### Post date: [August 26, 2025, 5:14pm UTC](https://community.neutrinos.com/t/nuetrinos-studio-download-credentials-mail-not-get/1120/1 "2025-08-26T17:14:30Z")

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The credentials and studio download link mail not received

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### Author: ![Simphiwe](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/3be4f8/32.png) [@Simphiwe](https://community.neutrinos.com/u/Simphiwe)
#### Post date: [August 27, 2025, 9:37am UTC](https://community.neutrinos.com/t/nuetrinos-studio-download-credentials-mail-not-get/1120/2 "2025-08-27T09:37:43Z")

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Hi @ShilpaSPillai ,

Could you please share your email id privately on the chat.