# Neutrinos Studio( SSD ) Master Class Assignment
**URL:** https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234
**Category:** Training, Academy & Certifications
**Tags:** cohort-1-nov-2024
**Created:** [December 17, 2024, 3:25pm UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234 "2024-12-17T15:25:30Z")
**Posts on this page:** 20
**Page:** 3
### Author:  [@Poojita](https://community.neutrinos.com/u/Poojita)
#### Post date: [March 11, 2026, 10:25am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/41 "2026-03-11T10:25:56Z")
I have created the ui but when i opened in live view i am unable to click on the add candidate even though i have added the flow. Please help me.
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### Author:  [@Eldho](https://community.neutrinos.com/u/Eldho)
#### Post date: [March 12, 2026, 6:31am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/42 "2026-03-12T06:31:44Z")
@Sam @Simphiwe @Shamnad_KS @doomedCode please help
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### Author:  [@vibhu.tripathi](https://community.neutrinos.com/u/vibhu.tripathi)
#### Post date: [May 1, 2026, 9:40am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/43 "2026-05-01T09:40:16Z")
Please help @Sam @Simphiwe @Shamnad_KS @doomedCode, Cannot login to Neutrinos as showing:
“Your subscription to the Neutrinos Platform has expired or your organisation has been disabled. For assistance, contact [support@neutrinos.co](mailto:support@neutrinos.co)“
Please help with this.
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### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 4, 2026, 5:42am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/44 "2026-05-04T05:42:58Z")
Could you please share your email id?
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### Author:  [@vibhu.tripathi](https://community.neutrinos.com/u/vibhu.tripathi)
#### Post date: [May 4, 2026, 6:04am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/45 "2026-05-04T06:04:39Z")
Sure @sam, [vibhu.tripathi@digitide.com](mailto:vibhu.tripathi@digitide.com)
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### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 4, 2026, 6:05am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/46 "2026-05-04T06:05:53Z")
Please check right now @vibhu.tripathi
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### Author:  [@Hemnath](https://community.neutrinos.com/u/Hemnath)
#### Post date: [May 21, 2026, 9:40am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/47 "2026-05-21T09:40:54Z")
Hai Team,
Studio (SSD) Masterclass- Training Environment
During the SSD setup process, based on the software requirements, we attempted to install Node.js and NPM. However, we are encountering an NPM compatibility/support error.
We have tested multiple Node.js versions including 20, 26, 24, and 12, but the issue persists across all versions.
Requesting your guidance on the exact supported versions of Node.js and NPM compatible with the system, so that we can proceed further with the setup and training activities Studio (SSD) Masterclass at the earliest.
**Note** : we followed the instructions updated in the below link.
[https://documentation.neutrinos.com/articles/#!app-builder-s-user-guide/before-you-begin/q/installation](https://documentation.neutrinos.com/articles/#!app-builder-s-user-guide/before-you-begin/q/installation "https://documentation.neutrinos.com/articles/#!app-builder-s-user-guide/before-you-begin/q/installation")
Regards
Hemanth V - sutherland
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### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 22, 2026, 6:19am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/48 "2026-05-22T06:19:07Z")
Did you check the npm version? Is it matching?
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### Author:  [@Hemnath](https://community.neutrinos.com/u/Hemnath)
#### Post date: [May 25, 2026, 1:38am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/49 "2026-05-25T01:38:34Z")
yeah, that is 9.4 it was
and @Sam can you please suggest suitable version node.js which version? i can try and check
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### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 25, 2026, 5:05am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/50 "2026-05-25T05:05:20Z")
Please install npm version between 10 and 11 and try again
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### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 25, 2026, 5:06am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/51 "2026-05-25T05:06:03Z")
Please install a Node.js version between 20 and 21
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### Author:  [@Hemnath](https://community.neutrinos.com/u/Hemnath)
#### Post date: [May 25, 2026, 5:11am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/52 "2026-05-25T05:11:34Z")
Sure @Sam let me try with this same ….
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### Author:  [@Hemnath](https://community.neutrinos.com/u/Hemnath)
#### Post date: [May 25, 2026, 7:34am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/53 "2026-05-25T07:34:22Z")
yeah, it was working @Sam
Now i able ti install Studio
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### Author:  [@akash.patle](https://community.neutrinos.com/u/akash.patle)
#### Post date: [May 25, 2026, 7:48am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/54 "2026-05-25T07:48:51Z")
Hi @Sam i’m getting this error when trying to open studio, can you help with this too
and getting this in logs
[2026-05-25 13:08:12.302] [error] core initialization error
{
code: ‘ERR’,
message: ‘Something went wrong while starting Neutrinos Studio, Please refer log.txt for more details (C:\Users\patakash3\.neutrinos\logs\log.txt)’,
name: ‘Error’,
stack: ‘Error: unable to get local issuer certificate\n’ +
’ at TLSSocket.onConnectSecure (node:\_tls\_wrap:1530:34)\n’ +
’ at TLSSocket.emit (node:events:390:28)\n’ +
’ at TLSSocket.\_finishInit (node:\_tls\_wrap:944:8)\n’ +
’ at TLSWrap.ssl.onhandshakedone (node:\_tls\_wrap:725:12)’
}
[2026-05-25 13:08:12.304] [error] Error while calling Launching core server {
code: ‘ERR’,
message: ‘Something went wrong while starting Neutrinos Studio, Please refer log.txt for more details (C:\Users\patakash3\.neutrinos\logs\log.txt)’,
name: ‘Error’,
stack: ‘Error: unable to get local issuer certificate\n’ +
’ at TLSSocket.onConnectSecure (node:\_tls\_wrap:1530:34)\n’ +
’ at TLSSocket.emit (node:events:390:28)\n’ +
’ at TLSSocket.\_finishInit (node:\_tls\_wrap:944:8)\n’ +
’ at TLSWrap.ssl.onhandshakedone (node:\_tls\_wrap:725:12)’
}
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### Author:  [@akash.patle](https://community.neutrinos.com/u/akash.patle)
#### Post date: [May 26, 2026, 3:27am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/55 "2026-05-26T03:27:09Z")
Hi @Sam, just following up on this issue. I’m still facing the same error while trying to open the studio. Could you please check and let me know if there are any updates or steps I should try from my end? Thanks!
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### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 26, 2026, 5:10am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/56 "2026-05-26T05:10:14Z")
Hello @akash.patle ,
can you please go through this and try
> [@Issue with SSD Version Change – Nodes Showing Empty](https://community.neutrinos.com/t/issue-with-ssd-version-change-nodes-showing-empty/1117/2):
>
> Hi @Ambili-NV Can you try deleting the .neutrinos folder and then reopen the Studio? You can find the folder under: C:\Users.neutrinos Let us know if this helps!
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### Author:  [@akash.patle](https://community.neutrinos.com/u/akash.patle)
#### Post date: [May 26, 2026, 5:18am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/57 "2026-05-26T05:18:59Z")
Hi @Sam I already tried deleting the `.neutrinos` folder from `C:\Users\` and reopened the Studio, but unfortunately it didn’t resolve the issue. I’m still seeing the same errors being generated again inside the `.neutrinos` folder logs after relaunch.
Please let me know if there are any other steps I can try.
Thanks!
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### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 26, 2026, 5:20am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/58 "2026-05-26T05:20:39Z")
Can you please share the folder path that you attempted to delete?
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### Author:  [@akash.patle](https://community.neutrinos.com/u/akash.patle)
#### Post date: [May 26, 2026, 5:21am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/59 "2026-05-26T05:21:52Z")
C:\Users\patakash3/.neutrinos
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### Author:  [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 26, 2026, 5:24am UTC](https://community.neutrinos.com/t/neutrinos-studio-ssd-master-class-assignment/234/60 "2026-05-26T05:24:30Z")
Can you please try reinstalling Studio again after deleting the `.neutrinos` folder? Please uninstall Studio only after deleting this folder.
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