Are you using the sandbox or training environment? It seems that the application is trying to fetch the data from the sandbox environment.
Hi @Sam i provided the processDefinitionId and containerID which was shown in training video
and i’m using sandbox to fetch the data
do we need different processDefinitionId and containerID for sandbox environment?
@akash.patle In Which environment are you planning to create the project in?
If this is for training purposes, it is recommended to use the alpha-pt environment. I will share the cURL command for token creation with you separately in the chat.
yes @Sam, this is for training /assessment
please share that curl
i’m using alpha pt environment ,
from there we need to create case, so i’m using this - Swagger UI collection to generate case and get pid, but got the token issue
Hello @akash.patle ,
If you are using the Sandbox Swagger endpoints, please note that they are intended only for the Sandbox environment.
If you are working in the alpha-pt environment, you must use the corresponding training environment services, including the Case Service, BPM Service, and all other related service endpoints configured for the training environment.
Please ensure that the service URLs match the environment you are working i
Hi @Sam
I have access of alpha-pt environment, but don’t have swagger for this environment
can you share that!
and also, can you please provide your email address to Fastrack the response.
Swagger UI
This Swagger UI is for the Case Service. You can also access other services such as Config Service, BPM Service, etc., by changing the endpoint URL accordingly.
Hi @Sam,
can you please provide definitionID and container name?
I used definitionID and container name which was shown in training video
but it’s not working, getting the above error!
Please verify whether the process definition is available in BPM. If it is not present, navigate to the project and redeploy it. Once the deployment is complete, please check if the issue is resolved.
Hello, the link is not working for me. It returns a 404 Page Not Found error. Could you please check and share the correct URL?
can you please try with this link?
Thanks , It works now.
Hi Team,
While creating a case, I am encountering an issue related to token generation.
I am using the following cURL command to generate the token:
{
"caseType": "alpha_training",
"caseData": {
"firstName": "gowtham",
"lastName": "balram",
"email": "customer@example.com",
"policyDetails": {
"inception_date": "01-12-2024"
},
"features": \[
{
"text": "Basic Life Insurance",
"included": **true**
},
{
"text": "TeleMedicine",
"included": **true**
},
{
"text": "Digital Budgeting App",
"included": **true**
},
{
"text": "Short Term Disability Cover",
"included": **true**
},
{
"text": "Extended Life Cover",
"included": **true**
},
{
"text": "Priority Support",
"included": **true**
}
\],
"address": "HSR Layout",
"dob": "12-08-1990",
"age": "34",
"coverage_term": "1 Year",
"beneficiary": "neelapareddy"
},
"wfData": {
"stp_rules_request": {
"version": "1.0.1",
"inputObj": {
"Make": "BMW",
"Model": "635 CSI",
"DriverDOB": "2004",
"Deductable": 750,
"ProductionYear": "2025",
"BusinessChannel": "613381",
"DrivingExperience": 5
},
"subFlowIDs": \[\],
"workflowId": "1684dec5-9a0f-4961-97c7-2aee22fb394f"
}
}
}
Could someone please verify whether this is the correct command to generate the token? If not, could you suggest the correct approach?
Any other suggestion would be help full us to move Forword.
Thank you,
Hemanth V
Could you please remove the token and credentials shared in the community for security reasons?
Also, could you please share the cURL command you are using for case creation so that we can verify and troubleshoot the issue?
{
"caseType": "alpha_training",
"caseData": {
"firstName": "gowtham",
"lastName": "balram",
"email": "customer@example.com",
"policyDetails": {
"inception_date": "01-12-2024"
},
"features": \[
{
"text": "Basic Life Insurance",
"included": **true**
},
{
"text": "TeleMedicine",
"included": **true**
},
{
"text": "Digital Budgeting App",
"included": **true**
},
{
"text": "Short Term Disability Cover",
"included": **true**
},
{
"text": "Extended Life Cover",
"included": **true**
},
{
"text": "Priority Support",
"included": **true**
}
\],
"address": "HSR Layout",
"dob": "12-08-1990",
"age": "34",
"coverage_term": "1 Year",
"beneficiary": "neelapareddy"
},
"wfData": {
"stp_rules_request": {
"version": "1.0.1",
"inputObj": {
"Make": "BMW",
"Model": "635 CSI",
"DriverDOB": "2004",
"Deductable": 750,
"ProductionYear": "2025",
"BusinessChannel": "613381",
"DrivingExperience": 5
},
"subFlowIDs": \[\],
"workflowId": "1684dec5-9a0f-4961-97c7-2aee22fb394f"
}
}
}
yeah can pls check
@Hemnath This appears to be only the payload. Could you please share the complete cURL command you are using for case creation, including the endpoint URL and headers (please mask any sensitive information such as tokens or credentials)?
https://alpha-pt.neutrinos-apps.com/caseservice/case/instance/create
yeah, here we are using your curl command only here. which my bearer token and my reals workflow ID using here.
.
curl --location ‘https://sandbox.neutrinos-apps.com/caseservice/case/instance/create’
–header ‘accept: application/json’
–header ‘Authorization: Bearer YOUR_BEARER_TOKEN’
–header ‘Content-Type: application/json’
–data-raw ‘{
“caseType”: “alpha_training”,
“caseData”: {
“firstName”: “gowtham”,
“lastName”: “balram”,
“email”: “customer@example.com”,
“policyDetails”: {
“inception_date”: “01-12-2024”
},
“features”: [
{
“text”: “Basic Life Insurance”,
“included”: true
},
{
“text”: “TeleMedicine”,
“included”: true
},
{
“text”: “Digital Budgeting App”,
“included”: true
},
{
“text”: “Short Term Disability Cover”,
“included”: true
},
{
“text”: “Extended Life Cover”,
“included”: true
},
{
“text”: “Priority Support”,
“included”: true
}
],
“address”: “HSR Layout”,
“dob”: “12-08-1990”,
“age”: “34”,
“coverage_term”: “1 Year”,
“beneficiary”: “neelapareddy”
},
“wfData”: {
“stp_rules_request”: {
“version”: “YOUR_REELS_WORKFLOW_VERSION”,
“inputObj”: {
“YOUR_REELS_WORKFLOW_PAYLOAD”
},
“subFlowIDs”: ,
“workflowId”: “YOUR_REELS_WORKFLOW_ID”
}
}
}’
@Hemnath The provided cURL is pointing to the sandbox environment. Since the training is being conducted in the Alpha PT environment, please update the domain URL to:
https://alpha-pt.neutrinos-apps.com/
Additionally, please use the bearer token generated from the Alpha PT IDS token generation endpoint and update the Authorization header accordingly.
https://alpha-pt.neutrinos-apps.com/caseservice/case/instance/create
Yeah, used this one
For token generation i have used that:- https://ids-ctr-pt.neutrinos-apps.com/token
curl --location ‘https://alpha-pt.neutrinos-apps.com/caseservice/case/instance/create’
–header ‘accept: application/json’
–header ‘Authorization: Bearer*********’
–header ‘Content-Type: application/json’
–data-raw ‘{
“caseType”: “alpha_training”,
“caseData”: {
“firstName”: “gowtham”,
“lastName”: “balram”,
“email”: “customer@example.com”,
“policyDetails”: {
“inception_date”: “01-12-2024”
},
“features”: [
{
“text”: “Basic Life Insurance”,
“included”: true
},
{
“text”: “TeleMedicine”,
“included”: true
},
{
“text”: “Digital Budgeting App”,
“included”: true
},
{
“text”: “Short Term Disability Cover”,
“included”: true
},
{
“text”: “Extended Life Cover”,
“included”: true
},
{
“text”: “Priority Support”,
“included”: true
}
],
“address”: “HSR Layout”,
“dob”: “12-08-1990”,
“age”: “34”,
“coverage_term”: “1 Year”,
“beneficiary”: “neelapareddy”
},
“wfData”: {
“stp_rules_request”: {
“version”: “1.0.1”,
“inputObj”: {
“Make”: “BMW”,
“Model”: “635 CSI”,
“DriverDOB”: “2004”,
“Deductable”: 750,
“ProductionYear”: “2025”,
“BusinessChannel”: “613381”,
“DrivingExperience”: 5
},
“subFlowIDs”: ,
“workflowId”: “1684dec5-9a0f-4961-97c7-2aee22fb394f”
}
}
}’
@Hemnath Can you remove the age field and value and try??


