Issue with Case Reassignment in Admin Alpha UI

Neutrinos Platform
1

Hello @Sam

I am able to create a case and successfully view the record in the Admin Alpha UI. However, when I attempt to reassign the case, the action fails and I consistently receive a network error. Could you please investigate this issue and advise on the resolution?

Thank you for your support.

FYI @Hariharan_J @NashitaAfrah

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Best regards,

Karthi N

2

@KarthiN Can you please share the error message?

3

Hi @Sam

Please find the below error message

**
message**: "Http failure response for https://alpha-pt.neutrinos-apps.com/request/?/group/fetch-users: 404 "

  1. name: “HttpErrorResponse”

  2. ok: false

  3. status: 404

  4. statusText: “Unknown Error”

  5. url: “https://alpha-pt.neutrinos-apps.com/request/?/group/fetch-users”

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4

@KarthiN Can you try again???

5

Thanks @Sam Now it’s working