# Inbox blank in alpha admin side

**URL:** https://community.neutrinos.com/t/inbox-blank-in-alpha-admin-side/1300
**Category:** Training, Academy & Certifications
**Created:** [September 15, 2025, 12:19pm UTC](https://community.neutrinos.com/t/inbox-blank-in-alpha-admin-side/1300 "2025-09-15T12:19:38Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 15, 2025, 1:01pm UTC](https://community.neutrinos.com/t/inbox-blank-in-alpha-admin-side/1300/4 "2025-09-15T13:01:28Z")

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Hello @harijp17 ,  
Its becasue of the casetype that you has given as alpha assignment,it should be alpha\_training, you can refer this

> [@Doubt on alpha platform](https://community.neutrinos.com/t/doubt-on-alpha-platform/1296/10):
>
> my inbox got accessible before ,this issue is happening for the past two days .before that all the cases are visible inside my admin inbox @Sam

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_[View the full topic](https://community.neutrinos.com/t/inbox-blank-in-alpha-admin-side/1300)._