Didn’t get access permission for alpha and studio
@Sam
Hello @1528376 ,
Could you please share your email here ?
Hello @1528376 ,
Could you please check and confirm whether you are able to access the Alpha Sandbox?
yes for alpha its opening but for studio not.
@Sam
For Studio access, I need to get confirmation from the team. I have already informed Nashida about this. Once I receive an update, I will proceed with your onboarding.
In the meantime, please explore Alpha to gain a better understanding.
ok sure @Sam
in this three link reels , and alpha is working but for SSD its showing Invalid username and password.
Alpha - https://sandbox.neutrinos-apps.com/studio/
Reels - https://sandbox.neutrinos-apps.com/reels
SSD - https://console.neutrinos.co/web/
Please check you email for the studio access and let us know
yes recived an email.
@Sam
for signin into the studio its showing invalid username and password.
@Sam
I am using eamil - rashid.ansari@digitde.com
@1528376 can you confirm in which studio you are facing the issue, Alpha or SSD??
SSD i am facing
The mail which I recived for SSD in that i have downloaded and then I am trying to login in studio its showing invalid username and password.
Could you please confirm whether rashid.ansari@digitde.com is your email address and not rashid.ansari@digitide.com?
1 Like
Could you please check your email now and try logging in using the provided credentials?
Kindly ensure that there are no trailing spaces before or after the credentials while entering them.
@Sam
its showing the same invalid username and password, using the same email
@sam
SSD is not working with using the same credentilas.
Hi @Sam
still I didn’t got SSD access , its showing invalid username and password while loggin on SSD, and today its showing that your account has been blocked you need to reset the password again, can you please confirm on this.
Hi @Sam @Paul_Thomas - Please help