How a Global Insurer Accelerated STP and Reduced Time-to-Issue in Life Underwriting

Tired of fragmented systems, manual reviews, and long time-to-issue cycles in mass-market life underwriting? See how a leading Asia-headquartered global insurer modernized its process by implementing a fully automated Straight-Through Processing (STP) platform. By orchestrating workflows, integrating rules, and eliminating manual handoffs, the insurer increased STU/STI rates in just five months and reduced time-to-issue from hours to minutes, transforming speed and customer onboarding at scale.

In this case study, you’ll discover how to:

  • Achieve High STP: Achieve a massive boost in Straight-Through Underwriting (STU/STI) rates, increasing performance from 2% to 26% within five months.

  • Accelerate Issuance: Accelerate policy issuance, cutting time-to-issue dramatically from 47 hours to just 22 minutes.

  • Boost Productivity: Boost underwriter productivity by reducing manual interventions and handoffs by 53%, which lowered the underwriter touch rate.

  • Strengthen Customer Journey: Strengthen the customer journey and experience with faster onboarding and an improved quote-to-bind process.

Read the full case study: Automation in Insurance Underwriting: Accelerating STP for Mass-Market Life Policies