# ERROR in integrating reels in alpha on a deployed environment

**URL:** https://community.neutrinos.com/t/error-in-integrating-reels-in-alpha-on-a-deployed-environment/1446
**Category:** General
**Created:** [October 13, 2025, 12:02pm UTC](https://community.neutrinos.com/t/error-in-integrating-reels-in-alpha-on-a-deployed-environment/1446 "2025-10-13T12:02:08Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Angel](https://community.neutrinos.com/user_avatar/community.neutrinos.com/angel/32/239_2.png) [@Angel](https://community.neutrinos.com/u/Angel)
#### Post date: [October 13, 2025, 12:02pm UTC](https://community.neutrinos.com/t/error-in-integrating-reels-in-alpha-on-a-deployed-environment/1446/1 "2025-10-13T12:02:08Z")

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I’m encountering an error in alpha studio when trying to integrate Reels on a deployed environment. The second input field isn’t displaying, and I’m getting an error related to the Reels URL.

 ![reels url error](https://community.neutrinos.com/uploads/default/original/2X/4/4f81df6807cc4e0d264cd691d2cc83751bd75b1b.png)

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### Author: ![oboikanyego](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/o/278dde/32.png) [@oboikanyego](https://community.neutrinos.com/u/oboikanyego)
#### Post date: [October 14, 2025, 7:13am UTC](https://community.neutrinos.com/t/error-in-integrating-reels-in-alpha-on-a-deployed-environment/1446/2 "2025-10-14T07:13:21Z")

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@doomedCode @Paul_Thomas can you please assist?

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [October 14, 2025, 11:06am UTC](https://community.neutrinos.com/t/error-in-integrating-reels-in-alpha-on-a-deployed-environment/1446/3 "2025-10-14T11:06:13Z")

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Hello @Angel ,  
For this issue can you **Please raise a support request.**
