# Enquiry page related problem

**URL:** https://community.neutrinos.com/t/enquiry-page-related-problem/1342
**Category:** Training, Academy & Certifications
**Created:** [September 18, 2025, 9:21am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342 "2025-09-18T09:21:06Z")
**Posts on this page:** 11
**Page:** 1

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### Author: ![harijp17](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/h/b5ac83/32.png) [@harijp17](https://community.neutrinos.com/u/harijp17)
#### Post date: [September 18, 2025, 9:21am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/1 "2025-09-18T09:21:06Z")

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![image](https://community.neutrinos.com/uploads/default/original/2X/2/29fdc7141708787c7920f6b8ce642bfeb375b0c9.png)  
why no cases showing in enquiry side  
@Sam @Simphiwe

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 18, 2025, 9:21am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/2 "2025-09-18T09:21:39Z")

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Hello @harijp17 ,  
You need to use filter operations to get the cases there

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### Author: ![harijp17](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/h/b5ac83/32.png) [@harijp17](https://community.neutrinos.com/u/harijp17)
#### Post date: [September 18, 2025, 9:27am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/3 "2025-09-18T09:27:36Z")

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![image](https://community.neutrinos.com/uploads/default/original/2X/d/dfb577995e3ca712a1710059d8e8b5b39fe05139.png)  
I’m unable to enable this filter option. When I try, it shows a failed toast message.  
@Sam

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 18, 2025, 9:52am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/4 "2025-09-18T09:52:36Z")

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Hello @harijp17 ,  
Could you check now if you’re able to enable it or not?

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### Author: ![harijp17](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/h/b5ac83/32.png) [@harijp17](https://community.neutrinos.com/u/harijp17)
#### Post date: [September 18, 2025, 11:03am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/5 "2025-09-18T11:03:23Z")

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![image](https://community.neutrinos.com/uploads/default/original/2X/3/3c499b9dd724f47131ad1900a3f9e32c5da845d2.png)  
Yeah, I’ve enabled the filter now, but no cases are found and an error toast is showing.  
@Sam

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### Author: ![kaushik](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/k/f14d63/32.png) [@kaushik](https://community.neutrinos.com/u/kaushik)
#### Post date: [September 19, 2025, 3:54am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/6 "2025-09-19T03:54:22Z")

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![image](https://community.neutrinos.com/uploads/default/original/2X/e/e05978351e953dfcdcbce4d011421a5caed3b017.png)

same issue facing in inbox  
how can i fix this issue

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### Author: ![Aswin](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/a/8baadc/32.png) [@Aswin](https://community.neutrinos.com/u/Aswin)
#### Post date: [September 19, 2025, 5:06am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/7 "2025-09-19T05:06:09Z")

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Hi @kaushik  
In the model section you can see a option for initialize project. Try doing that and check if the error still exist.

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### Author: ![harijp17](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/h/b5ac83/32.png) [@harijp17](https://community.neutrinos.com/u/harijp17)
#### Post date: [September 19, 2025, 5:11am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/8 "2025-09-19T05:11:40Z")

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Hi @Sam,  
@Aswin  
is there any solution available for this issue?

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 19, 2025, 5:12am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/9 "2025-09-19T05:12:13Z")

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Hello @harijp17 ,  
Can you try now??

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [September 19, 2025, 5:13am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/10 "2025-09-19T05:13:07Z")

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Hello @Aswin ,  
That issue is resolved using enquiry enbale api

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### Author: ![harijp17](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/h/b5ac83/32.png) [@harijp17](https://community.neutrinos.com/u/harijp17)
#### Post date: [September 19, 2025, 5:29am UTC](https://community.neutrinos.com/t/enquiry-page-related-problem/1342/11 "2025-09-19T05:29:47Z")

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Yeah! , it’s working now 🙌