Cases are not visible in the Group Inbox

[Bartek]

Hi,

I’ve created BPM process and Alpha project. I’ve imported the BPM process.

However when I create a new case instance, I don’t see it in the Group Inbox → I can’t assign it to me.

Am I missing anything in the process?

Alpha Studio

Process

{
  "processName": "travel-claim-business-process",
  "processVersion": "1.0",
  "processDefinitionId": "travel-claim-process.travel-claim-business-process",
  "metadata": {
    "containerId": "travel-claim-process_1.0.0-SNAPSHOT",
    "variables": null,
    "reusableSubProcesses": null,
    "nodes": null,
    "timers": null,
    "tagsByVariable": null,
    "package": "com.test.travel_claim_process",
    "dynamic": false
  },
  "taskDefinitions": [
    {
      "taskName": "Operations Review",
      "taskType": "Human Task",
      "metadata": {
        "owner": [
          "operations"
        ]
      }
    },
    {
      "taskName": "Preliminary Validation",
      "taskType": "Service Task",
      "metadata": {
        "owner": "Rest"
      }
    },
    {
      "taskName": "Evaluate Workflow",
      "taskType": "Service Task",
      "metadata": {
        "owner": "Rest"
      }
    }
  ]
}

[Bartek]

Business Central

The process went to the error flow, because of the ssd url misconfiguration, but I should see the task at least as an Admin. I have an error flow task page where I should be able to see it.

[Sam]

Hello @Bartek , could you please let me know which groups you are assigned to? Also, can you confirm whether you have been added to that group?

[Bartek]

I don’t know to which groups I’ve been assigned to

[Simphiwe]

You can login with your credentials and check the groups for that project by changing cm to admin in the url of the previewed alpha project, but you can if you are an admin to alpha sandbox.

So you can try that one out if you don’t have access you can share your alpha project url on the chat.

example below:

to

Only cm on the url was changed to admin

[Bartek]

so I guess, I’ll need to create groups that were defined in the BPM process, right?

[Simphiwe]

Yes that’s right if the are group defined on JBPM process need to add those group as admin on alpha then add respective users to those groups yourself t