Hi,
After successfully creating the case (with a case ID generated), it is not appearing in the inbox. Could you please advise what potential issues might cause this? Are there any specific checks or suggestions you would recommend?
Hi,
After successfully creating the case (with a case ID generated), it is not appearing in the inbox. Could you please advise what potential issues might cause this? Are there any specific checks or suggestions you would recommend?
Did you have Underwriter and Approval roles ?? send your email in chatBox @shanu
Hi @shanu
Please refresh the page and check now if the case is listed on the group task section
Hello @shanu ,
could you please confirm if the issue has been resolved?
