# Case created but not listing in my task or group task

**URL:** https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334
**Category:** Training, Academy & Certifications
**Created:** [September 17, 2025, 11:43am UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334 "2025-09-17T11:43:11Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![kaushik](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/k/f14d63/32.png) [@kaushik](https://community.neutrinos.com/u/kaushik)
#### Post date: [September 17, 2025, 11:43am UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/1 "2025-09-17T11:43:11Z")

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![image](https://community.neutrinos.com/uploads/default/original/2X/3/31f06439cb88ea928e36ae5a0d034d75fa8a3274.png)  
but in my task and group task not listing why ?  
 ![image](https://community.neutrinos.com/uploads/default/original/2X/a/a5dd4ac120f9f5ce933d4273e61d1ed0bc4d95ac.png)  
 ![image](https://community.neutrinos.com/uploads/default/original/2X/9/9cafe715dfb18bd0645c9c4f7c4fbb123dc824c4.png)

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### Author: ![Simphiwe](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/3be4f8/32.png) [@Simphiwe](https://community.neutrinos.com/u/Simphiwe)
#### Post date: [September 17, 2025, 11:57am UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/2 "2025-09-17T11:57:52Z")

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Hi @kaushik ,

On the case service swagger, I am able to fetch your case.  
Can you try creating another one.

 ![image](https://community.neutrinos.com/uploads/default/original/2X/e/e15610fc8dc7adc5d25f4f8d17879c89800e2e31.png)

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### Author: ![oboikanyego](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/o/278dde/32.png) [@oboikanyego](https://community.neutrinos.com/u/oboikanyego)
#### Post date: [September 17, 2025, 12:00pm UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/3 "2025-09-17T12:00:32Z")

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Hi @kaushik  
please verify the group your assigned to and which group the case is assigned to.

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### Author: ![kaushik](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/k/f14d63/32.png) [@kaushik](https://community.neutrinos.com/u/kaushik)
#### Post date: [September 17, 2025, 1:09pm UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/4 "2025-09-17T13:09:24Z")

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when i try to create case using post man tha time showing the my task but using alpha code not listing but getting cid,

 ![image](https://community.neutrinos.com/uploads/default/original/2X/4/4691b6a6164f6091f0d163f3fc79adebd7bb2708.png)  
 ![image](https://community.neutrinos.com/uploads/default/original/2X/a/a0a7f0de720bf14b0bc89314d708717aab98eafd.png)

here listing but not listing case created by alpha code

 ![image](https://community.neutrinos.com/uploads/default/original/2X/4/408fc952e6200985efb2c6da1e03fd309205e53e.png)  
 ![image](https://community.neutrinos.com/uploads/default/original/2X/b/b8913025c9e65c6b7bbd2e94763dacc35817c31b.png)

if any mistake in my code?

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### Author: ![Simphiwe](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/3be4f8/32.png) [@Simphiwe](https://community.neutrinos.com/u/Simphiwe)
#### Post date: [September 17, 2025, 1:19pm UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/5 "2025-09-17T13:19:13Z")

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@kaushik are you using case service to create a case on Alpha ??

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### Author: ![kaushik](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/k/f14d63/32.png) [@kaushik](https://community.neutrinos.com/u/kaushik)
#### Post date: [September 17, 2025, 1:28pm UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/6 "2025-09-17T13:28:15Z")

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NO, custom code

 ![image](https://community.neutrinos.com/uploads/default/original/2X/e/ea46b6b4311cb91ad694bbcb8c7558f351a8726e.png)

this will create the case but not showing in my task or group task

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### Author: ![Irfan\_Ali](https://community.neutrinos.com/user_avatar/community.neutrinos.com/irfan_ali/32/86_2.png) [@Irfan\_Ali](https://community.neutrinos.com/u/Irfan_Ali)
#### Post date: [September 18, 2025, 4:28am UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/7 "2025-09-18T04:28:07Z")

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**Hi @Kaushik,**

Can you please check if you are part of the group that you added in the task you created in BPM?

**Note:**

- If you are part of the group, you will be able to see it in the _Group Task_.
- If you create a new task, it will not appear in _My Task_; instead, it will show up in the _Admin Inbox_. If you reassign the task to your name, then you will be able to see it in _My Task_.

If you have any queries, please feel free to connect with me.

Best regards,  
**Irfan Ali**

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<div class="post-metadata">

### Author: ![kaushik](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/k/f14d63/32.png) [@kaushik](https://community.neutrinos.com/u/kaushik)
#### Post date: [September 18, 2025, 4:51am UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/8 "2025-09-18T04:51:31Z")

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Good Morning @Irfan_Ali

 ![image](https://community.neutrinos.com/uploads/default/original/2X/5/56c56227730ea17ecac89ebbe90eccea068dd715.png)  
 ![image](https://community.neutrinos.com/uploads/default/original/2X/5/57cb9a3a93cc8f4d118b7e2796c8e3ac68532ba5.png)

here i create two case (cid 9351 and 9352) this task not showing my task and group task also i check in admin panel there also not showing.

 ![image](https://community.neutrinos.com/uploads/default/original/2X/1/10b9d5386f2d60e51aafdc91aee062b6a8bf7fed.png)

this same data pass in postman that time case created and listing in my group task or my task

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<div class="post-metadata">

### Author: ![kaushik](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/k/f14d63/32.png) [@kaushik](https://community.neutrinos.com/u/kaushik)
#### Post date: [September 18, 2025, 5:39am UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/9 "2025-09-18T05:39:01Z")

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@Irfan_Ali @Simphiwe @oboikanyego Thank you for your support. I have solved the issue the problem was with the `wfData`: {} object, which I fixed.

?) Now it is showing a token error. Do I need to resolve this, or is it okay to proceed?

 ![image](https://community.neutrinos.com/uploads/default/original/2X/5/5632c275bdac48de660c12ab62faef794f8fbc35.png)  
 ![image](https://community.neutrinos.com/uploads/default/original/2X/5/5429b7798569a8e773b1fb9d576742a45bfc9742.png)

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<div class="post-metadata">

### Author: ![Simphiwe](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/3be4f8/32.png) [@Simphiwe](https://community.neutrinos.com/u/Simphiwe)
#### Post date: [September 18, 2025, 6:09am UTC](https://community.neutrinos.com/t/case-created-but-not-listing-in-my-task-or-group-task/1334/10 "2025-09-18T06:09:42Z")

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Hi @kaushik,

You can delete the authorization header and confirm if your token hasn’t expired.  
Then you should be good to go.