# Cannot access academy

**URL:** https://community.neutrinos.com/t/cannot-access-academy/1989
**Category:** Training, Academy & Certifications
**Created:** [May 4, 2026, 3:30am UTC](https://community.neutrinos.com/t/cannot-access-academy/1989 "2026-05-04T03:30:34Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![tienn](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/t/f4b2a3/32.png) [@tienn](https://community.neutrinos.com/u/tienn)
#### Post date: [May 4, 2026, 3:30am UTC](https://community.neutrinos.com/t/cannot-access-academy/1989/1 "2026-05-04T03:30:34Z")

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Hi Team,

Today, I am unable to log in to [https://academy.neutrinos.com/](https://academy.neutrinos.com/ "https://academy.neutrinos.com/") using my credentials, it said invalid username or password. I tried the forgot password feature, but I have not received the OTP.

My account: [tienn@fpt.com](mailto:tienn@fpt.com "mailto:tienn@fpt.com")

Thank you for your support.

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [May 4, 2026, 5:46am UTC](https://community.neutrinos.com/t/cannot-access-academy/1989/2 "2026-05-04T05:46:08Z")

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@Eldho @NashitaAfrah Please take a look at this.