# Alpha Workbench Showing Blank Page — Any Additional Permissions Required?

**URL:** https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483
**Category:** Neutrinos Platform
**Tags:** neutrinos-alpha
**Created:** [November 7, 2025, 3:36am UTC](https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483 "2025-11-07T03:36:49Z")
**Posts on this page:** 7
**Page:** 1

<div class="post-metadata">

### Author: ![Eldho](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/e/c6cbf5/32.png) [@Eldho](https://community.neutrinos.com/u/Eldho)
#### Post date: [November 7, 2025, 3:36am UTC](https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483/1 "2025-11-07T03:36:49Z")

</div>

Alpha Studio works fine for me, but Workbench is not working. I see only a blank page when I open it.

Am I missing any additional permissions?

From @Bartek

@Sam@Simphiwe@Shamnad_KS please support

---

<div class="post-metadata">

### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [November 7, 2025, 5:15am UTC](https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483/2 "2025-11-07T05:15:09Z")

</div>

Hello @Eldho ,  
I have checked the sandbox, and there are no issues at the moment. Please ask him to restart the sandbox and try again. If the issue still persists, kindly request him to share a screenshot of the console or network tab showing any errors that occur.

---

<div class="post-metadata">

### Author: ![Eldho](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/e/c6cbf5/32.png) [@Eldho](https://community.neutrinos.com/u/Eldho)
#### Post date: [November 7, 2025, 5:16am UTC](https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483/3 "2025-11-07T05:16:29Z")

</div>

@Bartek please follow the same

---

<div class="post-metadata">

### Author: ![Bartek](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/b/bcef8e/32.png) [@Bartek](https://community.neutrinos.com/u/Bartek)
#### Post date: [November 7, 2025, 9:06am UTC](https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483/4 "2025-11-07T09:06:30Z")

</div>

@Sam when I click Workbench it opens: [Alpha Workbench](https://sandbox.neutrinos-apps.com/cm/home/cases?projectId=5aec7ecc-ee1d-4d7d-8f2b-c808b9332211)

 ![{B1A5987B-E739-4FE6-BAF0-96C085508A56}](https://community.neutrinos.com/uploads/default/original/2X/3/38105755902aa4d264cd7e86d088e08ec56f2aa5.png)

---

<div class="post-metadata">

### Author: ![Bartek](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/b/bcef8e/32.png) [@Bartek](https://community.neutrinos.com/u/Bartek)
#### Post date: [November 7, 2025, 9:14am UTC](https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483/5 "2025-11-07T09:14:23Z")

</div>

Studio throws similar error, but after refresh blank page disappears. This only happens when I visit and click the link in the sandbox panel.

 ![{7BDE51FD-E384-47D7-84AD-3144A7548788}](https://community.neutrinos.com/uploads/default/original/2X/7/772d7c1755e5f7ff937267787d0ab513bf99fc01.png)

---

<div class="post-metadata">

### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [November 7, 2025, 9:17am UTC](https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483/6 "2025-11-07T09:17:33Z")

</div>

Hello @Bartek ,  
Can you share your project name in my chat??

---

<div class="post-metadata">

### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [November 7, 2025, 9:33am UTC](https://community.neutrinos.com/t/alpha-workbench-showing-blank-page-any-additional-permissions-required/1483/7 "2025-11-07T09:33:26Z")

</div>

Issue resolved, project id was incorrect