# Alpha - Error while integrating an API in the Alpha

**URL:** https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472
**Category:** Neutrinos Platform
**Tags:** neutrinos-alpha
**Created:** [November 3, 2025, 7:24am UTC](https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472 "2025-11-03T07:24:59Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![shubham.dhamne](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/6a8cbe/32.png) [@shubham.dhamne](https://community.neutrinos.com/u/shubham.dhamne)
#### Post date: [November 3, 2025, 7:25am UTC](https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472/1 "2025-11-03T07:25:00Z")

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Hi @Sam @shiv @Paul_Thomas  
I’m currently integrating an API in the Alpha environment, but I’m encountering an error. I’ve attached a screenshot for your reference — could you please review it and let me know if I’m missing something?

 ![image (3)](https://community.neutrinos.com/uploads/default/original/2X/5/503672e6644d27bd463af9d4a3a8b1d7ecf81297.png)

 ![image (2)](https://community.neutrinos.com/uploads/default/original/2X/a/aa4c023771aa5c263140470b9ecebbb3a0c11bb6.png)

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [November 3, 2025, 7:34am UTC](https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472/2 "2025-11-03T07:34:41Z")

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Hello @shubham.dhamne ,  
The request is failing with “URL incorrect.” Please verify the value, the path and query parameters, and that you’re using the correct HTTP method.

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### Author: ![shubham.dhamne](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/6a8cbe/32.png) [@shubham.dhamne](https://community.neutrinos.com/u/shubham.dhamne)
#### Post date: [November 3, 2025, 12:41pm UTC](https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472/3 "2025-11-03T12:41:33Z")

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I checked Sam, even tried with “[jsonplaceholder.typicode.com/posts](https://jsonplaceholder.typicode.com/posts)” with this dummy api, but getting same error

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### Author: ![Simphiwe](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/3be4f8/32.png) [@Simphiwe](https://community.neutrinos.com/u/Simphiwe)
#### Post date: [November 3, 2025, 12:58pm UTC](https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472/4 "2025-11-03T12:58:13Z")

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Hi @shubham.dhamne,

Which environment are you working on ??  
Can you refer to the link below to understand the issue you are facing.

> [@Error while calling SSD Api in Alpha](https://community.neutrinos.com/t/error-while-calling-ssd-api-in-alpha/1265/17):
>
> Hi @Aswin, The error you encountered: { "error": "Internal Server Error", "details": { "url": "Unknown URL", "method": "Unknown Method", "errorCode": "Unknown Error Code" } } occurred because, after the latest Alpha Studio update, access to third-party API calls was restricted. To resolve this, we need to whitelist the third-party API URL in the request app. Once it’s whitelisted, you can set the type to ‘Environment’ and follow the same steps as before. S…

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### Author: ![Sam](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/s/5f9b8f/32.png) [@Sam](https://community.neutrinos.com/u/Sam)
#### Post date: [November 3, 2025, 1:47pm UTC](https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472/5 "2025-11-03T13:47:17Z")

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Hello @shubham.dhamne ,  
Can you try implementing these using a custom code block instead of using an API trigger?Please let me know if that works??

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### Author: ![Eldho](https://community.neutrinos.com/letter_avatar_proxy/v4/letter/e/c6cbf5/32.png) [@Eldho](https://community.neutrinos.com/u/Eldho)
#### Post date: [November 3, 2025, 2:42pm UTC](https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472/6 "2025-11-03T14:42:30Z")

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@shubham.dhamne is it sorted ? Any support needed ?

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### Author: ![shas](https://community.neutrinos.com/user_avatar/community.neutrinos.com/shas/32/221_2.png) [@shas](https://community.neutrinos.com/u/shas)
#### Post date: [November 6, 2025, 10:22am UTC](https://community.neutrinos.com/t/alpha-error-while-integrating-an-api-in-the-alpha/1472/7 "2025-11-06T10:22:45Z")

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Hey @shubham.dhamne , please provide the headers from network tab, also try spliting base path and path into path column provided in alpha. Plus make sure you are able to execute the API from postman and compare it with failed request.
