I wanted to check whether it’s possible to implement custom filter logic in the Alpha Inbox.
In our case, the Priority field is an array that we use to showcase multiple case flags. Because the field type is an array, the default inbox filter is not working as expected.
Currently:
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We are displaying the array as a column value in the inbox.
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On the UI, we want to filter the inbox using checkboxes.
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The expected behavior is:
If the Priority array contains a selected checkbox value, only those records should be shown.
As far as I understand, such filtering is usually handled via APIs.
However, I wanted to confirm:
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Does Alpha Inbox support array-based filtering?
