ajayps
September 10, 2025, 4:14pm
1
Hi everyone,
I’m trying to access the Alpha Platform using my username from the SSD platform , but I’m unable to log in.
Link I’m trying: https://ids-alpha.neutrinos-apps.com/interaction
When I attempt to log in, I get the following error:
“Invalid Credentials! Please try again or select a valid login option”
Does the Alpha Platform require separate credentials, or should the same SSD credentials work here?
Any guidance or clarification would be appreciated.
1 Like
Vivek
September 10, 2025, 4:34pm
2
for the Alpha platform you will need a separate set of credentials. SSD credentials will not work there. You can click on forgot password, and they will send you a temporary password to log in
2 Likes
ajayps
September 10, 2025, 5:12pm
3
There is no Forgot Password option available.
Sam
September 10, 2025, 5:43pm
4
Hello @ajayps ,
If you are trying to access the sandbox environment, you can use the following link to access the Alpha Sandbox.
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