Access Issue with Alpha Platform

Hi everyone,

I’m trying to access the Alpha Platform using my username from the SSD platform, but I’m unable to log in.

Link I’m trying: https://ids-alpha.neutrinos-apps.com/interaction

When I attempt to log in, I get the following error:

“Invalid Credentials! Please try again or select a valid login option”

Does the Alpha Platform require separate credentials, or should the same SSD credentials work here?

Any guidance or clarification would be appreciated.

1 Like

for the Alpha platform you will need a separate set of credentials. SSD credentials will not work there. You can click on forgot password, and they will send you a temporary password to log in

2 Likes

There is no Forgot Password option available.

Hello @ajayps ,
If you are trying to access the sandbox environment, you can use the following link to access the Alpha Sandbox.
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